Are you wheelchair accessible?
We are fully accessible for wheelchair users including toilet facilities.
How do I provide Feedback?
Please click on this link here to provide feedback.
Can I bring my baby/child with me?
Unfortunately, we are not licensed to have any under 18’s onsite after 5pm. Before this they are very welcome.
Do you have high chairs?
Yes, we do have some highchairs available, you can request this when making a reservation in the Special Request box or ask one of our team on arrival.
Can I bring a Birthday Cake with me?
Yes, but please let us know in advance! We don’t allow any other food or beverages to be consumed onsite – but we make an exception for birthday cake!
Can I bring a dog with me?
Unfortunately, we don’t allow any dogs onsite. If you have a guidance dog, please contact us.
Can I bring my own drinks or food with me?
We don’t allow any external food or drinks to be consumed onsite.
Do your restaurants cater for gluten/dairy intolerances/allergies?
Yes, but please make us aware in advance if you have a severe allergy as we will need to check with the restaurant if they are able to cater for this.
Can I pre-order drinks?
We take pre-orders, please contact the reservation team to find out more.
Can I run a tab?
We can run tabs but this needs to be pre-arranged. Please contact our reservations team.
What is the dress code?
We are relaxed, you can come as smart or as casual as you like.
Someone in my party will arrive after our reservation time, is this ok?
We ask that your party arrives within 30 minutes of your booking time, if you have one or two people who might be a little later please contact the reservation team and they will try their best to accommodate this.
You are fully booked on my requested date, is there any way I can get a table?
Yes, we quite often receive cancellations so please contact us we will do our best to accommodate you. Alternatively, we have walk in tables available on a first come first serve basis.
There are only two of us, do we need to book?
We can take reservations for a minimum of 2 people; however, we do keep space back for walk in guests and we will do our best to seat you.
Can we hire the venue exclusively?
Yes! If you would like to know more please email events@incipio-group.co.uk who will be able to give you more information.
I have lost something at Dear Grace, who do I contact?
Please complete a form here.
Do you have a cloakroom?
Unfortunately not.
I have a suitcase/bike with me, do you have somewhere I can store this somewhere during my visit?
Unfortunately, we don’t have anywhere to store personal items.
Can I bring my child’s pushchair/buggy with me?
Yes, but please try and let us know in advance and we will arrange for you to have a table with a little more space around it.
Can I smoke?
Yes, we have designated smoking areas outside.
Do accept Credit Card / AMEX?
We are a cashless venue. We accept all Cards, Including AMEX
Can I park onsite?
Unfortunately, we don’t have any parking available to our guests.
Do you serve Halal Meat?
No, but we have a good selection of vegetarian dishes as an alternative.
How do I find you?
Please refer to our “Info” page, there are downloadable maps and directions.
What time is last service?
Bar closes 30 minutes before we close.
Important Notice: By entering the venue you consent to the possibility of being photographed or filmed by our Social Media team, or by photographers and videographers acting on behalf of the venue. These images and videos may be used online and in print for the purposes of promoting the venue.